Privacy Policy

Privacy Policy

This Privacy Policy explains how SOLAKAKA ("we", "us", "our", or the "Site") collects, uses, and shares your personal information when you interact with our services or make a purchase from solakaka.net (the "Site") or otherwise communicate with us. This Policy applies to visitors, customers, and all users interacting with our services ("you" or "your").

Please read this Privacy Policy carefully. By accessing or using our Services, you consent to the collection, use, and disclosure of your information as outlined below. If you do not agree with this Privacy Policy, please refrain from using our Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the "Last updated" date.

2. How We Collect and Use Your Personal Information

We collect personal information from various sources to provide our services effectively. The information we collect depends on how you interact with our site and services.

  • Direct Information: Information you provide directly, such as when placing an order, registering for an account, or contacting customer support. This may include your name, address, email, phone number, payment details, and other order information.

  • Usage Data: Automatically collected data, such as device information, IP address, browser type, and usage behavior via cookies, pixels, and similar technologies.

  • Third-Party Data: Information we receive from third-party services and vendors (e.g., payment processors, analytics providers) to fulfill orders, improve our services, or for marketing purposes.

We use this information to:

  • Provide and Improve Our Services: Fulfill orders, provide customer support, send order updates, and improve site functionality.
  • Marketing and Advertising: Communicate promotions or new products via email, SMS, or online ads. We may personalize these communications based on your browsing and purchasing behavior.
  • Security and Fraud Prevention: Detect and prevent fraudulent activities and ensure the safety of our services.
  • Service Improvement: Use data to optimize user experience and provide tailored customer support.

3. What Personal Information We Collect

Depending on your interaction with our site and services, we may collect the following types of personal information:

  • Contact Information: Your name, address, phone number, and email.
  • Order Information: Purchase details, payment confirmation, shipping address, etc.
  • Account Information: Username, password, and security questions.
  • Customer Support: Information you provide through support requests or inquiries.
  • Usage Data: Information about how you use our services, including cookies and device data.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our site and collect usage data for analytics and advertising. You can adjust your browser settings to manage or block cookies, but please note that doing so may affect the functionality of certain features of our site.

For more information about our use of cookies and how to control them, visit Shopify's Cookie Policy.

5. How We Share Your Personal Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: To fulfill orders, process payments, manage accounts, provide analytics, or offer customer support.
  • Marketing Partners: To deliver personalized advertisements or promotional materials.
  • Legal and Regulatory Requirements: To comply with applicable laws, respond to legal requests, or protect our rights.
  • Business Transactions: In the event of a merger, sale, or transfer of assets, your data may be transferred as part of that transaction.

6. Third-Party Websites and Links

Our site may contain links to third-party websites or services that we do not control. Please review their privacy policies, as we are not responsible for their practices or content.

7. Children’s Privacy

Our services are not intended for children, and we do not knowingly collect personal information from individuals under 16. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

8. Data Security and Retention

We employ reasonable security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We recommend that you take necessary precautions to protect your information.

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

9. Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including:

  • Right to Access: Request details about the personal information we hold about you.
  • Right to Delete: Request that we delete your personal information.
  • Right to Correct: Request corrections to any inaccurate data.
  • Right to Restrict Processing: Request that we limit how we use your data.
  • Right to Withdraw Consent: If we rely on your consent, you may withdraw it at any time.
  • Right to Data Portability: Request a copy of your personal data in a machine-readable format.

To exercise any of these rights, please contact us at solakakamk@gmail.com.

10. International Transfers

We may transfer and store your personal data outside of your country of residence, including to countries that may not offer the same level of data protection as your country. We ensure adequate safeguards are in place for such transfers.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or would like to exercise your rights, please contact us at: